First, on the Apps page, find and click on the. We’re getting so close to having the ENTIRE admin portal live inside our web app! Stay tuned to our blog for final updates announcing the completion of this project. Setting up Email Reports for your ACD Queue is a short process and can be completed through the Admin Portal. Also, the ACD queue login phone number has been removed.įrom Administrators > Inbound call settings > Inbound bridge: The inbound bridge’s billing user text has been updated to say, “Report call activity under.” Admin App Existing Feature Updatesįrom Administrators > Reports: When viewing a specific user’s call detail report, the pre-selected date filters will be displayed at the top of the report.įrom Administrators > PBX settings > Enabled services: Account administrators can quickly see if international dialing is enabled or disabled on a particular PBX.įrom the Status menu > Account & payment > Calling credits: There is updated UX on the calling credits page when an account has no credit card on file.įrom Administrators > Inbound call settings > Music on hold: There is now clearer pricing text for the music on hold feature.įrom Administrators > Inbound call settings > ACD queues: The ACD queue default ring duration for agents is now set to 30 seconds. Use this feature to compare that amount against the cost of your current billing plan. Admin App New Features Compare Plansįrom the Status menu > Account & payment > Account settings > Plan overview, you can now see what your exact account configuration would cost under a different OnSIP plan type. Session Create Description Used to create a new session (login the user). I recommend OnSIP to everyone This is the easiest PBX to manage by far. You will use the SessionId in subsequent requests. 1.800.801.3381 55 Broad Street New York, NY 10004 The entire staff at OnSIP is remarkable and always there to help. ![]() The legacy portal site is still live until we. We’re happy to announce more updates to our new web admin portal Quick reminderthe new admin portal lives in the OnSIP web app. Furthermore, you can find the Troubleshooting Login Issues section which can answer your unresolved problems and equip you with a lot of relevant information. LoginAsk is here to help you access Onsip Sign In quickly and handle each specific case you encounter. Users would log into the OnSIP app by clicking HERE and following OnSIP app Knowledgebase Article. More new features are now live in the new Web App Admin portal including Directory download, basic and enhanced ACD Queues, and BHRs. Onsip Sign In will sometimes glitch and take you a long time to try different solutions. If the credentials are valid, the API will respond with session information. Account Admin Users can log into the OnSIP Admin Portal with their SIP address and password. Account admins: Get up to speed on the latest features just added into our web app admin portal! You’ll also find a handful of updates made to existing features that provide a more seamless and intuitive user experience when navigating the portal.įor a quick refresher on the project: Our team has been transferring the features and functionality found in the legacy admin portal into the Administrators tab of our web app, . For admins, the password is the one used to access the OnSIP Admin Portal,.
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